Two ways to update

From OTA update (if equipped) in Kia's ccNC infotainment system user's manual (USA) and the Infotainment User Guide on update.kia.com, both read November 8, 2026.

How an over-the-air update works

Kia's manual says the OTA update keeps the infotainment system on the latest versions, and new software downloads automatically when there is any. It needs a Kia Connect subscription and only works while the system is connected to the network. When a download starts, an icon appears at the top right of the screen; to see its progress, press Setup > General > Software Info/Update on the Home screen.

The manual says to perform the update when the vehicle will not be used for more than 10 minutes. When the system is ready, the manual's steps are:

1. Turn off the vehicle (ACC Off).
2. In the update notification window, press Update Now. The update starts right away.

While it runs, the navigation, Kia Connect, camera and infotainment system are disabled. The system shuts down by itself when the update is complete, and you can leave the vehicle without waiting. A notification afterward has a QR code for the update details, and Setup > General > System Info > What's New shows them too. If the battery level is below a threshold, the window does not appear when you turn the vehicle off; it appears the next time you turn the vehicle on, and you press Start there.

From OTA update (if equipped), Kia ccNC infotainment system user's manual (USA), read November 8, 2026. The manual's warning: do not drive until the update is complete.

How to update with a USB drive or SD card

For navigation systems, the Infotainment User Guide on update.kia.com (dated April 1, 2026) lays out the manual route:

1. Get a USB drive or SD card of 32GB or larger, matching the slot in your vehicle.
2. Install Kia's Navigation Updater program on a Windows or Mac computer from update.kia.com.
3. On the update.kia.com home page, use Check for available software updates and search by VIN or by vehicle type.
4. When your vehicle is found, click Download to open Navigation Updater. Confirm the vehicle with OK (if the wrong item is selected, click download on the web page again), choose a save location and let the download finish.
5. Select Copy to USB to move the update files to the drive. If you downloaded straight to the drive, skip this step.
6. In the vehicle, make sure the battery is well charged so the system does not shut down mid-update, connect the drive, and from the navigation main menu go to Settings > General > SW Info/Update and select Update.

Menu names can differ by system; the manual's own path to the software screen is Setup > General > Software Info/Update. Kia's guide also says to check the Vehicle Auto Shut-Off system before starting the update; the owner's manual explains when and why it may operate.

From the Infotainment User Guide and home page on update.kia.com, and the general settings page of Kia's ccNC infotainment system user's manual (USA), all read November 8, 2026.

Before you start a USB or SD card update

The FAQ on update.kia.com (Ready to Install) lists what to prepare before updating from a USB drive or SD card in the vehicle:

• Turn off Bluetooth in the navigation system to prevent any interruption or failure.
• Take a photo of your current System Info, software version and map version.
• Follow the step-by-step instructions.
• Allow time: the FAQ says update time varies by vehicle model and system; newer vehicles may finish in as little as 30 minutes, while older vehicles can take up to three hours.
• Keep the vehicle running and in Park (P) during the update.
• Do not abort, interrupt or turn off the vehicle during the update, as the FAQ warns this may cause the navigation system to malfunction.

The FAQ also says an update cannot be undone: once performed, the software cannot be downgraded to an older version.

From the FAQ on update.kia.com, read November 8, 2026.

No navigation? Display Audio systems

Kia's update site has a separate guide for Display Audio (non-navigation) systems, dated April 1, 2026. The FAQ is clear that a map update will not add a navigation system to an audio system. For Display Audio, the guide's steps are:

1. Find your vehicle on update.kia.com by VIN or vehicle type and download the update files with a web browser such as Chrome or Microsoft Edge. If there are several files, download them all, in order.
2. Copy the two zip files to an empty USB drive of at least 4GB. Do not unzip them first.
3. In the vehicle, connect the USB drive. A "No Supported Files" pop-up is normal.
4. Press All Menus > Setup > General > SW Info/Update, press Update, then Yes to confirm.

The guide says the update takes 10 to 15 minutes; leave the vehicle running and do not remove the USB drive until it is complete. Screens can look different by vehicle and specification.

From the Display Audio User Guide on update.kia.com, read November 8, 2026.

Michigan City Kia service hours

From Michigan City Kia's website, November 8, 2026. The website lists Monday to Saturday service hours and none for Sunday. Holiday hours can differ.